Trade Credit Insurance
What you need to know
What you'll learn
Protection against customer non-payment due to insolvency or bankruptcy
Financial compensation for unpaid invoices to maintain cash flow
Professional credit assessment and evaluation of your customers' creditworthiness
Ongoing monitoring of covered customers' financial health
Coverage for both domestic and international trade transactions
Peace of mind with claims support when customers default on payments
Years of experience
Clients protected
5-star reviews
Trade credit insurance is a specialised form of business insurance that protects companies against the risk of non-payment by their customers. When a customer fails to pay for goods or services due to insolvency, bankruptcy, protracted default, or other covered reasons, trade credit insurance compensates the insured business for the loss, ensuring they don't suffer catastrophic financial damage from unpaid invoices.
This type of insurance is particularly valuable for businesses that extend credit terms to customers as part of normal trading relationships. For example, imagine a New Zealand furniture manufacturer sells $100,000 worth of furniture to a retail store on 60-day payment terms. If the retail store goes into liquidation before paying, the manufacturer would normally face a significant financial loss that could threaten their own viability. However, with trade credit insurance in place, the manufacturer can claim the unpaid amount from their insurer (minus any applicable deductible), mitigating the financial impact and protecting their cash flow.
Trade credit insurance involves several key components that determine how the policy operates. The coverage limit is the maximum amount the insurer will pay for claims, determined based on the policy structure and the credit limits set for each customer. Premiums are typically calculated as a percentage of the insured business's total credit sales, varying according to the risk profile of the insured's customer base. Deductibles represent the portion of any claim that the insured must pay before insurance coverage activates, with higher deductibles generally resulting in lower premium costs.
The insurance can cover various types of trade credit transactions. Domestic trade credit insurance covers sales made within the same country, protecting businesses from non-payment risks in their home market. Export trade credit insurance is crucial for companies conducting international business, as it protects against risks unique to cross-border trade, including political instability, currency fluctuations, and foreign buyer insolvency. Coverage can be structured for short-term credit (typically up to one year, used for standard business transactions) or medium-term credit (one to three years, used for capital goods sales or large-scale projects requiring extended payment terms).
The process of obtaining and using trade credit insurance begins with a credit assessment, where insurers evaluate the creditworthiness of the business's customers to set appropriate credit limits and determine risk levels. Upon policy issuance, the insurer outlines coverage limits, premium costs, and deductibles, with the policy covering either all customers or specific approved buyers. Insurers then continuously monitor the financial health of covered customers, adjusting credit limits and premiums based on changes in creditworthiness. When a customer fails to pay, the insured business files a claim with the insurer, who verifies the claim and pays out the covered amount minus any deductibles. For instance, if a company has a customer that defaults on a $50,000 invoice and the policy includes a $5,000 deductible, the insurer will pay $45,000 to the insured business after processing the claim.
Trade credit insurance provides not just financial protection, but also valuable credit intelligence and risk management services. Many insurers offer credit assessment reports and monitoring services that help businesses make informed decisions about which customers to extend credit to and on what terms. This proactive risk management can prevent bad debts before they occur, making trade credit insurance a strategic business tool rather than simply a safety net.
Meet the author
See the author who wrote this article

Commercial Broker at Gerrard's with experience across IAG, Abbott's Insurance Brokers, and GSI South, specialising in commercial insurance broking and client relationship management.
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