Negligence

Negligence is the failure to exercise reasonable care, resulting in damage or harm to another party. It occurs when someone fails to act with the level of care that a reasonably prudent person would exercise under similar circumstances.

What you need to know

Understanding negligence is crucial for businesses to manage liability risks effectively. Negligence occurs when failure to exercise reasonable care causes harm to others, and insurance policies typically provide financial protection against such claims.
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What you'll learn

Clear explanation of negligence and its legal components

Practical business examples showing real-world negligence scenarios

Understanding of duty of care obligations for businesses

Breakdown of different negligence types and insurance coverage

Insight into how liability insurance protects against claims

Knowledge of comparative and contributory negligence principles

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Negligence is the failure to exercise reasonable care, resulting in damage or harm to another party. In legal and insurance contexts, it represents a fundamental concept that determines liability when someone's carelessness causes injury or loss to another person or their property.

In the context of insurance, negligence refers to situations where a business or individual fails to act with the level of care that someone of ordinary prudence would have exercised under the same circumstances. When negligence leads to an accident or damage, the negligent party can be held legally responsible for the resulting harm. Insurance policies, particularly liability insurance, often cover acts of negligence, providing essential financial protection against claims of unintentional harm.

For negligence to be established, three key components must be present. First, there must be a duty of care – a legal obligation to avoid causing harm and to act with a standard of care that a reasonably prudent person would exercise in similar circumstances. In a business setting, this means taking appropriate steps to ensure the safety and wellbeing of customers, employees, and others who may be affected by business operations. Second, there must be a breach of duty, which occurs when there is a failure to meet the required standard of care. This means the business did something, or failed to do something, that a reasonably prudent person would not have done. For instance, not repairing a known hazard on business premises could constitute a breach of duty. Third, there must be causation and damage – a direct link between the breach of duty and the injury or damage suffered, with actual harm or loss having occurred as a result.

A practical example illustrates how negligence works in business insurance: imagine a small business owner who runs a café. If a spill occurs on the floor and is not promptly cleaned up, it creates a hazard. If a customer slips on the wet floor and sustains an injury, the café owner could be considered negligent for not ensuring the premises were safe. The injured customer could file a claim against the café for medical expenses and other damages. If the café owner has liability insurance, this policy can cover the costs associated with the claim, protecting the business from significant financial loss.

There are several types of negligence that may be covered under business insurance policies. Contributory negligence occurs when the injured party is found to have contributed to their own injury. In some jurisdictions, if the injured party is found even slightly responsible, they may not be able to recover full damages. Comparative negligence involves shared fault between parties based on their respective degrees of responsibility, with insurance coverage typically paying out a percentage of the claim based on the business's level of negligence. Gross negligence is a more severe form involving blatant disregard for the safety of others, and some insurance policies may limit coverage for acts deemed grossly negligent. Vicarious liability applies when one party is held responsible for the negligent actions of another, such as when an employer is held liable for negligent acts of their employees whilst performing job duties. Insurance policies usually cover vicarious liability, protecting businesses from claims resulting from employees' actions.

Protect Your Business from Negligence Claims

Understand your liability exposure and insurance coverage options

Explore Liability Insurance

Meet the author

See the author who wrote this article

New Zealand-based insurance broker, co-founder of Gerrard's, and former national-level high jump athlete born in Harare, Zimbabwe.
Marcus Wolton
Bachelor of Commerce (Double Major in Economics and Marketing), New Zealand Certificate in Financial Services Level 5

Chief Broking Officer and co-founder of Gerrard's, responsible for people and culture, team performance, and insurer and supplier relationships.

Gerrards Insurance Brokers Ltd
Licensed since: 2020

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