Christchurch (Head Office)

Gerrards' head office is based in Christchurch Central, serving Canterbury & New Zealand businesses, property owners, and rural clients. Our brokers work across commercial, rural, and personal insurance, taking your situation to multiple insurers to find the right fit.

What you need to know

Gerrards Insurance Brokers is a New Zealand-owned insurance brokerage with its head office at 10 Walker Street, Christchurch Central, Christchurch 8011, serving Canterbury and clients nationwide. Gerrards is a broker, not an insurer. It approaches multiple insurers on a client's behalf, compares what comes back, and negotiates terms before recommending cover. The Christchurch team arranges business insurance, commercial property, commercial vehicle and fleet, rural and lifestyle block, event, and personal insurance. At claim time, Gerrards manages the process with the insurer and advocates for a fair settlement.

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Talk to a Christchurch insurance broker
Our Christchurch team is available Monday to Friday, 8am to 5:30pm. Call 0800 374 691, email us, or request a quote and we'll get back to you promptly.
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Office information

The central hub of our operations and the foundation of our work.

Christchurch (Head Office)

Gerrards' head office is based in Christchurch Central, serving Canterbury & New Zealand businesses, property owners, and rural clients. Our brokers work across commercial, rural, and personal insurance, taking your situation to multiple insurers to find the right fit.

Local Knowledge. Relentless Advocacy.

Meet the dedicated brokers who combine deep regional expertise with the high-performance protection your business deserves.

Ethan Gerrard
Chief Executive Officer

Ethan Gerrard is the Chief Executive Officer of Gerrard's, founded on a passion for delivering specialist, tailored insurance solutions to New Zealand's small and medium-sized businesses.

New Zealand Certificate in Financial Services Level 5
Insurance professional since 2020
Marcus Wolton
Chief Broking Officer

Marcus Wolton is the Chief Broking Officer at Gerrard's, where he leads people and culture and manages supplier relations to ensure the team is empowered to deliver exceptional outcomes for clients.

Bachelor of Commerce (Double Major in Economics and Marketing), New Zealand Certificate in Financial Services Level 5
Insurance professional since 2020
Greg Dickson
Chief Technical & Marketing Officer

Greg Dickson is Chief Technical & Marketing Officer at Gerrard's, bringing a wealth of experience in marketing, lead generation, and technology across the financial services industries in both the UK and New Zealand.

Cohen Crowder
Commercial Insurance Broker

Cohen is a Commercial Insurance Broker at Gerrard's who is passionate about placing clients in the best possible position through outstanding coverage and competitive pricing.

Bachelor of Tourism (majoring in Business); New Zealand Certificate in Financial Services Level 5
Insurance professional since 2024
Joshua Kalauta
Commercial Insurance Broker

Joshua Kalauta is a Commercial Broker at Gerrard's who brings a genuine passion for client relationships.

Bachelor of Commerce; New Zealand Certificate in Financial Services Level 5
Insurance professional since 2021
Jordan Cooper-Lawrence
Commercial Insurance Broker

Jordan Cooper-Lawrence is a Commercial Insurance Broker who brings a unique perspective to his role, having built his career across both the claims and broking sides of the insurance industry.

New Zealand Certificate in Financial Services Level 5; Level 5 in Fitness
Insurance professional since 2021
Caitlin Campbell
Insurance Broker

Caitlin Campbell is an Insurance Broker at Gerrard's who brings a wealth of experience across sales, claims, branch, and underwriting roles gained during eight years with IAG, and is passionate about building deep client relationships and tailoring insurance solutions to individual needs.

New Zealand Certificate in Financial Services (Level 5)
Insurance professional since 2017
Morgan Sydney
Claims Handler & Admin Manager

Morgan is a dedicated Claims Handler and Admin Manager who brings a unique blend of insurance expertise and a background in psychology to ensure clients receive the best possible outcomes from their claims.

Bachelor of Psychology; Master of Organisational Psychology
Insurance professional since 2020
Angelique Venter
Insurance Broker

Angelique Venter is an Insurance Broker who began her career in admin and credit control before moving into broking, and genuinely enjoys building strong relationships with underwriters and clients.

Level 5 Financial Services (General Insurance)
Insurance professional since 2024

Insurance that actually works for you

We aren’t here to just hand you an off-the-shelf policy and disappear. We are your risk managers, your advisors, and your loudest advocates when things go wrong.

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Unmatched speed and precision

We don't do "average" and we don't do "slow." Our team operates with urgency, delivering fast turnarounds and proactive advice so your business never misses a beat.

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Built for your exact risk

Generic cover leaves dangerous gaps. We take the time to understand the unique mechanics of your business to build a robust, customised safety net.

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We fight your corner

We work for you, not the insurer. At claim time, our dedicated team steps in to manage the process, cut the red tape, and secure the best possible outcome.

What our clients are saying

Businesses and families trust us with what matters

Related FAQs

The answers that matter when you're deciding on coverage.

How much have rebuild costs changed in New Zealand recently?

Rebuild costs in New Zealand have surged more than 20% between 2020 and 2023, yet most homeowners haven't updated their sum insured to reflect these increases.

What are the typical limits on contents like jewellery or art under standard policies?

Standard contents policies typically cap unspecified items between $20,000 and $50,000 in total, with individual items often limited to around $2,500 per item. If you own jewellery, cameras, musical instruments, art, or collectibles worth more than this, you need to schedule them separately with adequate valuation.

Will my standard home insurance cover my home-based business equipment?

No, standard home insurance policies typically don't cover business equipment, computers, specialist tools, or stock used for home-based businesses. If you operate a business from home, you need specific business equipment coverage.

How does the Natural Hazards Commission fit into my home insurance?

NHC provides the initial layer of natural disaster cover for residential property owners with private insurance, automatically activating when you purchase private cover. The NHC statutory cap is currently $300,000 plus GST for residential buildings, with damage above that threshold falling to your private insurer.

What's the difference between my home's market value and rebuild cost?

Market value is what your home is worth on the market, while rebuild cost includes demolition, clearing the section, council consents, and construction from scratch. Demolition and consent costs alone can add 10 to 15% on top of actual construction costs, making rebuild cost significantly different from market value.

What are the terms of business when working with Gerrards as my insurance broker?
Our Terms of Business set out the basis on which we provide insurance broking services, including our duties and responsibilities, how we handle claims, our complaints process, and your obligations as a client. These terms are available on our website or by contacting us on 0800 374 691 or contact@gerrards.co.nz.
How does Gerrards handle my personal information and protect my privacy?
We collect, use, and store your personal information in accordance with the Privacy Act 2020 and our Privacy Policy, which sets out how we protect your data and your rights regarding your information. We only use your information for insurance broking purposes, claims management, and meeting our legal obligations, and we implement appropriate security measures to safeguard your data.
What legal documents does Gerrards make publicly available, and where can I find them?
We make our Privacy Policy, Terms of Business, and Financial Service Provider disclosure statements publicly available on our website. You can also request copies of these documents by contacting us on 0800 374 691 or contact@gerrards.co.nz.
What can I do if I'm not satisfied with how my complaint has been handled?
If you are not satisfied with our response, you have the right to escalate your complaint to Financial Services Complaints Ltd (FSCL), an independent dispute resolution scheme of which we are a member. You can contact FSCL at info@fscl.org.nz or call 0800 347 257 to seek an independent review of your complaint at no cost to you.
What happens after I submit a complaint, and how long will it take to be resolved?
Once we receive your complaint, we will acknowledge it promptly and investigate the matter thoroughly, keeping you informed throughout the process. We aim to resolve complaints as quickly as possible, though timeframes depend on the complexity of the issue—we will provide you with an expected resolution timeframe during our initial response.

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