General

If a property has a history of water damage, you have a duty to tell your insurer. Here's what that means in practice, what happens if you don't, and how to protect yourself before you sign.

Standard home insurance doesn't cover short-term guests. NZ Airbnb hosts need to understand what their policy actually covers, and what it doesn't, before they list.

Listing your personal car for hire in NZ? Your standard motor policy almost certainly won't cover it. Here's what changes the moment someone pays to drive your vehicle, and what cover you actually need.

If you're running an event in New Zealand, public liability insurance is usually a condition of your venue hire or council permit. Here's what it covers, who needs it, and how to get it sorted.

Just been rear-ended, or rear-ended someone else? Here's how the NZ insurance claim process works, who's usually at fault, and what your cover actually does for you.

Insurance brokers in NZ are primarily paid by commission from the insurer, built into your premium. Here's what that means for you, what else brokers can charge, and the questions worth asking.

Something happened recently that I haven’t been able to stop thinking about. A visitor came into our office, someone who travels the country and works closely with insurance brokerages of all shapes and sizes. Someone who has seen the inside of more broking offices than most people have had hot lunches. She paused, looked around, and said something that genuinely caught me off guard.